1) Program has a purpose
2) Underlying structure supports achieving its purpose
3) Outcome measures are defined
• Facilitate strategy development
• Guidance on design & implementation
• Support program manager
• Create program operations guides
• Design enhancements to existing initiatives
• Design and support matching processes
• Design and support program promotion
• Train-the-trainer process for all programs
• Cascade to Wisdom Programs
• DIALOGI(tm) Program
• White Label Programs
• Customize evaluation processes
• Run surveys
• Conduct research
• Report and make recommendations
• Create “out-of-the-box’ programs
• Customize services for program elements
• Strategic alliance with MentorCity on-line mentor matching and administrative resource